Empowering. Healing. Connecting.
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FAQ: Master Status

FAQ: Master Status

This FAQ describes multiple cases in which trans and non-binary people got served poorly because a service provider defaulted to “master status” and assumed everything the trans person was dealing with was related to their gender identity.
FAQ: Terms Paradox

FAQ: Terms Paradox

The “Terms Paradox” refers to the fact that terms can be crucial — they are how people feel heard and respected — and, at the same time, meaningless (because speaker and listener may not define a term the same way). This FAQ also addresses the...
FAQ: Who are Trans People?

FAQ: Who are Trans People?

If the term “transgender” is new to you, start here. This FAQ covers the basics of gender identity, including defining some common terms.
Creating a trans-welcoming environment

Creating a trans-welcoming environment

Creating a trans-welcoming environment involves more than an agency checking off boxes on a cultural competency checklist. This webinar reviews key transgender-specific 2011 research data highlighting why transgender victims/survivors are hesitant to access services...
The “T” in LGBT: Survey Results

The “T” in LGBT: Survey Results

52-page report of the results of a 2007 national survey examining relationships between LGB organizations and trans people. Topics include LGB organizations’ trans policies and membership; and trans attitudes toward being included in “LGBT,”...
Confronting Bias

Confronting Bias

This brief document contains checklists on setting the stage, training and empowering, and following up with a person who makes a biased statement. Addresses four steps: set the stage; train and empower; address and follow-up with speaker; and address and follow-up...