Empowering. Healing. Connecting.
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FAQ: Transgender Day of Remembrance

FAQ: Transgender Day of Remembrance

November 20th every year is Transgender Day of Remembrance (TDOR). This fact sheet includes TDOR’s history, statistics, and why and how some murders are “message crimes” aimed at the larger community.
FAQ: Universal Design

FAQ: Universal Design

The disability field calls it “universal design,” meaning that if you design for those with the most different needs, you’ll better serve everyone. This FAQ explains how universal design works when we’re talking about transgender and non-binary...
FAQ: Know and Tell Why

FAQ: Know and Tell Why

The practice of telling a client why you need sensitive information prior to asking for it is extremely helpful in many situations, especially for trans and non-binary people, who are all too often asked inappropriate or insensitive questions. This FAQ explores...
FAQ: Master Status

FAQ: Master Status

This FAQ describes multiple cases in which trans and non-binary people got served poorly because a service provider defaulted to “master status” and assumed everything the trans person was dealing with was related to their gender identity.
FAQ: Terms Paradox

FAQ: Terms Paradox

The “Terms Paradox” refers to the fact that terms can be crucial — they are how people feel heard and respected — and, at the same time, meaningless (because speaker and listener may not define a term the same way). This FAQ also addresses the...
I Have a New Transgender Client: Now What?

I Have a New Transgender Client: Now What?

In partnership with the National Resource Center on LGBT Aging, this fact sheet for service providers of older adults provides answers to commonly asked questions regarding transgender clients. Download directly from the National Resource Center on LGBT...
FAQ: Who are Trans People?

FAQ: Who are Trans People?

If the term “transgender” is new to you, start here. This FAQ covers the basics of gender identity, including defining some common terms.